By shortcuts on February 14, 2009
Of course you can make money in a recession. That’s not really a question. You’ll most assuredly make SOME money. The real question is: Will it be enough? You’ll be happy with the answer to that question with the right approach and a solid strategy. A Healthy Approach to Earning If you are like most [...]
Posted in Develop Your Skill
By shortcuts on December 5, 2008
Why do we always want the very thing we can’t have? Perhaps you’ve gone to the airport to discover your gate is the very last one at the far end of the terminal. After schlepping your bags to your gate and taking a seat, you realize you passed the last restroom two blocks back. Suddenly [...]
Posted in Develop Your Skill
By shortcuts on November 26, 2008
What do we really know about our leaders? We yearn to know enough to be confident in following them and, ideally, to emulate them. Perhaps you can name the leaders in the forefront of your industry or profession. Maybe you believe you could be more successful if you could be more like them, so you [...]
Posted in Develop Your Skill
By shortcuts on October 3, 2008
It has almost become a movie cliche. The bad guys capture our hero, and they want information. Our hero (think “Indiana Jones”) knows that if he gives them the information they demand, they’ll kill him. Instead, he concocts a plan to lead his captors along a roundabout route to what they want. Along the way, [...]
Posted in Develop Your Skill
By shortcuts on September 2, 2008
Do you leave customers breathless and begging for an encore, or fuming and screaming, “No more!”? How do you know… for sure? I had almost finished a glorious shopping experience at one of my favorite stores. The shelves were stocked with plenty of options, and the helpful salespeople gave me good guidance. I made it [...]
Posted in Develop Your Skill
By shortcuts on July 2, 2008
As I look around my basement, I realize that maybe I’m hanging on to too much stuff. When I trade for goods and services (some call that “negotiating”), I realize I’m also pretty good at hanging on to my profit when I’m the seller, and my money when I’m the buyer. How good are you [...]
Posted in Develop Your Skill
By shortcuts on June 13, 2008
The probability that he will go to jail for what he did is almost zero. His lack of personal leadership resulted in thousands of people feeling violated, cheated and betrayed. If his patrons trusted him before, his impersonal approach to leadership shredded that trust in a matter of milliseconds. We won’t give our support to [...]
Posted in Develop Your Skill
By shortcuts on April 1, 2008
It happened again, but I’m not surprised. As the insurance salesman was wrapping up our meeting, he shook my hand and said, “Thanks for your time.” I thought to myself, “What a crime.” He was being polite, and I welcome that. He genuinely appreciated the time I devoted to our interaction. His thank-you was acknowledging [...]
Posted in Develop Your Skill
By shortcuts on March 1, 2008
It takes something special to sell in a down economy. Unless sales people are properly equipped, it’s easy for them to get discouraged and give up, perhaps before they even get started. When salespeople stop selling, falling revenues eventually cause pain for all employees and can threaten the very existence of the business. That’s why [...]
Posted in Develop Your Skill
By shortcuts on January 24, 2008
After taking my order, the young man behind the register announced, “That’ll be $6.96.” I handed him seven dollars and a penny. The puzzled look on his face made it clear he had no idea what to do with that penny. After what seemed like a long time, I explained, “I’d like a nickel back.” [...]
Posted in Develop Your Skill
