By MauriceCastle on March 12, 2009
No matter how hard we may try, there’s just no way to avoid some difficult conversations. However, there are positive things you can say and do to help you handle them better.
Your first response may be to change the subject when faced with a difficult discussion. This won’t solve the problem or heal the hurt [...]
Posted in Negotiation
By cathywarschaw on March 11, 2009
Placing collection calls to patients with overdue accounts probably is not at the top of your favorite thing to do list. However, it is a reality that your practice is a for profit entity and therefore, cash flow is vital. I have listed a few helpful tips to not only make your collection calls more [...]
Posted in Negotiation
