By Mauibob on March 17, 2009
I’m your customer and I want to you to know that I like you and I like doing business with you.
Some of my reasons may sound a little odd, and to tell you the truth I don’t fully understand them myself, but I assure you my comments are sincere.
1. I like you because you like [...]
Posted in Customer Service
By smoothsale on March 10, 2009
The reference is being made to making a purchase that requires servicing. In recent years it has become apparent that the new business model is to withhold telling the prospect about all of the fees involved until after the sale is made. This is done in order to make the product appear to be [...]
Posted in Customer Service
