By vanko on February 20, 2011
No way around it. Your small business needs a website with internet presence if you want people to be able to find and make purchases from you online. Even if you are only offering services or products to people in your local area you need a website. Because most people these days, use the internet [...]
Posted in Develop Your Skill | Tagged and, base, build, customer, online, presense, your
By vanko on December 22, 2010
Analyzing Customer Needs And Expectations
Six Sigma utilizes a customer centric approach for understanding the basic needs of the target audience. Understanding customer needs may seem to be an easy task, but in reality it is quite difficult because it calls for quantifying vague customer needs such as “better quality”, “low price” and others into measurable [...]
Posted in Develop Your Skill | Tagged and, customer, sigma, six, the
By vanko on September 18, 2010
No matter what your home business is about, providing customer service is the key to gaining new customers and building a strong customer base. The larger and stronger your customer base is the more sales you will get for your home business. Often when new entrepreneurs start working on the Internet, they do not realize [...]
Posted in Develop Your Skill | Tagged Business, customer, for, providing, service, your
By vanko on August 10, 2010
The customer is always right! Well if such old time saying is true, everyone in labor could get fired easily thanks to some customers, dont you think? If by the books you are self-employed, a certain customer may just not be right for you. When you become your own boss, there is a good amount [...]
Posted in Develop Your Skill | Tagged adage, Business, correction, customer, entrepreneurs, for, service, wholesale
By vanko on July 29, 2010
Part of owning a home business is providing customer service to your clients. There is a great deal of information that can be helpful when providing customer service. One issue that should be addressed is managing customer complaints for your home business. There is no way to keep everyone happy all of the time. When [...]
Posted in Develop Your Skill | Tagged complaints, customer, managing
By vanko on June 1, 2010
In the UK customer service is not nearly as good as our transatlantic counterparts. The Americans and Canadians take great pride in providing a service with a smile. It goes well beyond staff spitting out a gimmicky ‘have a nice day’ after every successful transaction. It boils down to the fact that members of staff [...]
Posted in Develop Your Skill | Tagged customer, for, services, team, the, Training
By vanko on May 10, 2010
You may find some of these tips to be familiar. Maybe you practice some of them now. Or maybe they have slipped from your memory and your daily routine. Others may even be new to you. Whatever your circumstance, they’re just as valid now as they ever were – and perhaps more relevant today than [...]
Posted in Develop Your Skill | Tagged 15, and, customer, help, increase, loyalty, profitability, Sales, tips, to, you
By vanko on March 29, 2010
In recent years, there have been increases in home based customer service positions for the public. These positions offer the convenience of the home environment and the added benefit of a flexible schedule for the home customer service. The traditional call service usually offers representatives from $8 to $9 per hour and the home based [...]
Posted in Develop Your Skill | Tagged based, customer, home, opportunity, service
