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	<description>How To Develop Your Business Knowledge and Skill</description>
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		<title>Steer Your Customers to the Right Offerings</title>
		<link>http://www.ngap.net/develop-business-skill/steer-your-customers-to-the-right-offerings.html</link>
		<comments>http://www.ngap.net/develop-business-skill/steer-your-customers-to-the-right-offerings.html#comments</comments>
		<pubDate>Mon, 23 Jan 2012 23:16:44 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[offerings]]></category>
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		<description><![CDATA[As a consultant, I am used to potential clients evaluating our services in terms of the size and frequency of the benefits they are seeking for their organization. Such an examination is usually done through reference checking with our past and current clients who have had similar issues. Once satisfied that we can help them [...]]]></description>
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		<title>Make Life More Convenient for Customers: Be Open When They Need You</title>
		<link>http://www.ngap.net/develop-business-skill/make-life-more-convenient-for-customers-be-open-when-they-need-you.html</link>
		<comments>http://www.ngap.net/develop-business-skill/make-life-more-convenient-for-customers-be-open-when-they-need-you.html#comments</comments>
		<pubDate>Mon, 09 Jan 2012 08:35:50 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[be]]></category>
		<category><![CDATA[convenient]]></category>
		<category><![CDATA[customers]]></category>
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		<description><![CDATA[Let&#8217;s face it.  Women do most of the buying for families.  Yet the average woman is totally occupied between 7 a.m. and 9 p.m. Monday through Friday and almost as busy on the weekends.  When do businesses think that busy women will be able to buy what they want to sell?
In December [...]]]></description>
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		<title>Focus on Why Customers Want Your Offering and How You Provide It</title>
		<link>http://www.ngap.net/develop-business-skill/focus-on-why-customers-want-your-offering-and-how-you-provide-it.html</link>
		<comments>http://www.ngap.net/develop-business-skill/focus-on-why-customers-want-your-offering-and-how-you-provide-it.html#comments</comments>
		<pubDate>Sun, 08 Jan 2012 08:23:17 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[and]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[focus]]></category>
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		<category><![CDATA[offering]]></category>
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		<description><![CDATA[You can learn a lot by watching customers use your offerings and asking them about what you see them do. One business leader was amazed to watch her customers remove the decorations on her cakes and substitute their own.  From that experience she learned to provide undecorated as well as decorated cakes.   [...]]]></description>
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		<title>Using SMS to Market to Customers</title>
		<link>http://www.ngap.net/develop-business-skill/using-sms-to-market-to-customers.html</link>
		<comments>http://www.ngap.net/develop-business-skill/using-sms-to-market-to-customers.html#comments</comments>
		<pubDate>Sun, 25 Dec 2011 22:06:06 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[market]]></category>
		<category><![CDATA[sms]]></category>
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		<description><![CDATA[The key to any successful business is its customers, after all without customers no business can survive. If your company is struggling to attract new, or maintain existing customers, you are probably in tricky financial times, with high stress levels and low motivation, which starts compounding the problems. The answer is simple, keep your customers [...]]]></description>
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		<title>Take Costs Away from Customers If You Want More of Them</title>
		<link>http://www.ngap.net/develop-business-skill/take-costs-away-from-customers-if-you-want-more-of-them.html</link>
		<comments>http://www.ngap.net/develop-business-skill/take-costs-away-from-customers-if-you-want-more-of-them.html#comments</comments>
		<pubDate>Tue, 23 Aug 2011 11:03:30 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
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		<description><![CDATA[Many for-profit manufacturers and service providers concentrate only on influencing their own prices and costs. In the process they ignore or are insensitive to what customers and end users pay to use these offerings. While this narrow viewpoint may be profitable, much more profit is missed because demand is dampened due to soaring costs incurred [...]]]></description>
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		<title>Be More Available to Your Customers</title>
		<link>http://www.ngap.net/develop-business-skill/be-more-available-to-your-customers.html</link>
		<comments>http://www.ngap.net/develop-business-skill/be-more-available-to-your-customers.html#comments</comments>
		<pubDate>Wed, 13 Jul 2011 01:19:54 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[available]]></category>
		<category><![CDATA[be]]></category>
		<category><![CDATA[customers]]></category>
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		<category><![CDATA[your]]></category>

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		<description><![CDATA[Have you ever needed to pick up your laundry but had no time to do so?  It can get pretty frustrating wearing dirty clothes while you wait for a chance to pick up the clean ones.
One dry cleaner in our area provided a great solution by putting in a self-service kiosk where you could [...]]]></description>
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		<title>Get Ready to Expand Your Number of Customers by 21 Times</title>
		<link>http://www.ngap.net/develop-business-skill/get-ready-to-expand-your-number-of-customers-by-21-times.html</link>
		<comments>http://www.ngap.net/develop-business-skill/get-ready-to-expand-your-number-of-customers-by-21-times.html#comments</comments>
		<pubDate>Fri, 26 Nov 2010 10:09:01 +0000</pubDate>
		<dc:creator>vanko</dc:creator>
				<category><![CDATA[Develop Your Skill]]></category>
		<category><![CDATA[21]]></category>
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		<description><![CDATA[My first trip on a German autobahn was an experience I&#8217;ll never forget. There&#8217;s no speed limit on these well-engineered and flawlessly maintained roads. Many people drive high-powered Porsches, BMWs, and Mercedes that are designed to almost fly over these routes.
The CEO of a prominent German company loaned me his personal car and driver for [...]]]></description>
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